Approving tasks – Using the new interface

When approving documents, a new interface can be used for a cleaner and more friendly experience that provides more workflow details to the user. For example, task details, activity title, and previous workflow activities, comments, and actions can be seen on the same screen. Alternatively, the old interface can still be used but it has been deprecated and will be removed from the product in the future.

Documents are approved, not approved, or postponed approval from the My Tasks list.

To approve documents (New interface)

  1. Go to Reviews and Approvals > My Tasks for the FDA or web client or click My Tasks from the mobile web client and select a workflow where the task is set to Approve.
  2. In the FDA, web client, and mobile web client, select the task from the list and click one of the action buttons on the task bar. Alternatively, right-click on a task and select Submit Approval. Or, click the action links in the email notification.
    • Approve workflow task - New interface  Approve – The document(s) status changes to “Approved”.
    • Do not pprove workflow task - New interface  Do Not Approve – The document status changes to “Not Approved” and the workflow is terminated.
    • Postpone approval workflow task - New interface  Postpone Approval – The document status changes to “Approval Postponed” and the workflow is terminated. This option is available only if it has been enabled on the workflow template. A window may appear where you are able to restart the workflow from a previous activity, add a one-time review activity, or return back to the initiator. Select the option to restart from the list, if presented, and click OK.
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  1. In the Submit approval screen, the following information is displayed:
AreaDescription
Workflow nameThe name of the workflow. This may be configured by custom naming.
Alerts area

Special alerts such as previous participant comments, overdue, restarted, reservations, on-behalf of are displayed on a colored background.

  • Green – Informational message.
  • Yellow – Warning message.
  • Red – Urgent action is needed.

These alerts can be closed by clicking X in the message.

Task instructions with activity titleThe activity title is taken from the activity title in the workflow template.
Approve x documents with x supporting documentsNumber of main and supporting documents to be approved.
Task instructions areaTask instructions specified in the workflow template. The instructions should be reviewed prior to completing the task.
<action buttons>
  • Approve Approve workflow task - New interface
  • Do not approve Do not pprove workflow task - New interface
  • Postpone approval Postpone approval workflow task - New interface
  • Task may be reserved Unreserve task - New interface or if the task is reserved, it may be unreserved Reserve workflow task - New interface
  • Cancel Cancel task - New interface
Task details area
  • Due date – Displayed with red background if overdue.
  • Check out – Not allowed or Allowed
  • Password – Required or Not required
Workflow history area

Displays the history of the workflow. Click Changes to view the changes to the workflow.

Workflow task changes icon - New interface System changes to the workflow such as adding main or supporting documents, adding one-time reviews, and delegating workflow tasks. Click the Changes link to view.

Workflow task restarted icon - New interface Workflow has been restarted

Approve workflow task - New interface Approved

Do not pprove workflow task - New interface Not approved

Postpone approval workflow task - New interface Approval postponed

Workflow task review icon - New interface Reviewed or one-time review

Workflow task send for external signature icon - New interface Send for external signature

Workflow started icon - New interface Workflow initiated

  1. Select one of the following options:
  • Approve workflow task - New interfaceApprove – The document(s) status changes to “Approved”.
  • Do not pprove workflow task - New interfaceDo Not Approve – The document status changes to “Not Approved” and the workflow is terminated.
  • Postpone approval workflow task - New interfacePostpone Approval – The document status changes to “Approval Postponed” and the workflow is terminated. This option is available only if it has been enabled on the workflow template. A window may appear where you are able to restart the workflow from a previous activity, add a one-time review activity, or return back to the initiator. Select the option to restart from in the list, if presented, and click OK.
  1. In the Complete approval submission area, enter a comment in the comment area. The text box size is adjustable.
  2. Click Choose File to add a feedback document. Browse for a file and click Open.
  3. To remove the local copy of the feedback document on the FDA, click Delete Delete iocn.
  4. If required, provide the requested supplemental authentication.
  5. Click Approve Approve workflow task - New interface or Do Not Approve Do not pprove workflow task - New interface, depending on your previous selection.
  • For Postpone approval submissions, you may be able to restart the workflow from a previous activity, add a one-time review activity, or return back to the initiator. Select an option and click Postpone approval Postpone approval workflow task - New interface. See Postpone Approval for more information.
  • Alternatively, click Cancel Cancel task - New interface to return to the previous screen.
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