FileHold Mission Statement

The FileHold Mission Statement to be feature rich, enterprise grade yet still affordable has been achieved. The map below illustrates the very broad geographic FileHold customer base.

When www.FileHold.com was founded the business plan was to sell, deploy and support via the web. FileHold was ahead of the time with this initiative as most sales and deployments were still being done in person. FileHold was an early adopter of web-based commerce. To accomplish this our software is “off the shelf” (no customization), have many standard features, be very robust and easy to support.

This ability to deploy quickly and support remotely has allowed us to build a worldwide customer base. While most of our customers are in North America we have customers in Switzerland, the UK, Australia, Papua New Guinea, Trinidad, Africa, and Malaysia just to name a few.

FileHold Customer map

Customer Testimonials

"The ease of use and implementation were key to our decision to move ahead with FileHold." - Engineering Customer
"I think the search speed makes the greatest impression, but ease of use in general goes a long way." - Manufacturing Customer
"I really appreciate all the help FileHold has given me during the launch of our scanning and document management project." - Oil and Natural Gas Customer
"I like working with FileHold, you know what you're doing product and business wise. Your team has been great to work with." - FileHold Business Partner
"The help that I received from FileHold was hands down some of the best support I have seen with a software package". - Document Management Consultant
"I want to tell you how much everyone is enjoying our new FileHold installation. My users give me unsolicited comments on how well FileHold is working." - Manufacturing Customer
"I want to express my gratitude for the guidance we received from your customer service team during our initial FileHold build and the subsequent technical encounters." - Government Customer
"I am a convert to Filehold - the power is not in the file structure but the ease in which you can find what you are looking for." - Biotech Company
"The ability to which you are able to cutomize FileHold is very impressive." -Wholesale Trade Industry customer
Wow, you guys at FileHold really understand customer service. Thank you very much! - Integrated Canadian Forest Products Company
I wanted to express my thanks of how flexible and responsive you have been as an organization and wanted to let you know that I would be more than happy to act as a reference should you need one.The harsh reality is that the FileHold 'valued customer experience' has fallen by the wayside with many other vendors and is very refreshing when you come across it! -Telecommunications Customer
"I have once again been VERY impressed with the level of service you as a company provide and have provided in the past. I have said it before but I will say it again it is MUCH appreciated and VERY refreshing receiving this level and quality of service!" - Telecommunications Customer
It is refreshing to find a company as responsive as FileHold these days. - FileHold Reseller
FileHold has to be THE, if not, one of the easiest, most user-friendly, document management systems available on the market today. We are now able to save time, space, headaches and stress looking through HUNDREDS of storage boxes for one piece of paper. FileHold is ideal for ANY company, and will definitely be a valued asset within ANY company that has it. Referring to FileHold as ‘Highly Recommended’ would be like calling a 757 jet a ‘paper plane’…….. COMPLETE UNDERSTATEMENT. - Educational Services Customer
I wanted to take a moment to thank you all for helping me with remapping the data base look-up fields. FileHold has one of the best troubleshooting teams I have encountered in all my experience. I also want to appreciate the promptness and willingness to go the extra mile. You all have exceeded my expectations and set the bar really high. - Health Care Customer
Thank you all for your fantastic support. I’ve been with the US government as a military or civilian employee for over 30 years and my experiences working with FileHold Systems, Inc., have been among the best I have experienced working with a contractor. - US Government Customer