To access the FileHold web client, you will need to use a valid web browser. See the browsers that FileHold supports.
Two-factor authentication may have been configured for your system. See Multi-Factor Authentication for more information on how to log in if this has been enabled for your system.
The interface of the web client is similar to that of the FDA such as adding, checking in and out, searching, and emailing. Most functions are identical but there is more end-user functionality in the FDA. View the Web Client and FDA comparison table.
To login via the Web Client
- Type the URL provided by your administrator into your web browser. We recommend that users bookmark this page or make it a favorite for easier access. It is usually in the format
- The FileHold logon page will appear. Enter your login name and password and select the domain (if applicable).
- Click Log In.
TIP: If you are using Active Directory in conjunction with FileHold, your administrator may have configured the web browser for Integrated Windows Authentication (IWA) also know as single sign on (SSO). If this is the case, click the Logon with Windows Authentication link on the login page.
Accessing the Web Client from the FileHold Desktop Application
The majority of the library and system administration functions are performed through the web client and can be accessed from the FDA Administration menu.
TIP: These items will only appear in the menu of users with administrator rights.
To login from the FDA
- Open the FDA and login.
- From the Administration menu, go to Administration Panel.
- You are taken to the Web Client login screen. Login with your username and password as above.