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FileHold Viewer Level 1 and 2

The FileHold level 1 and 2 viewers allow users to view files in both the Web Client and FileHold Desktop Application (FDA). Each registered user account comes standard with a FileHold level 1 viewer. A system administrator can change this to a level 2 viewer in the user account, if purchased.

FileHold Viewer level 2

FileHold viewer level 2

See the table below for features support by the level 1 and level 2 viewers.

Feature

Level 1

Level 2

Open multiple documents

X

X

Publish document to local computer

X

X

Publish document to FileHold

X

X

Print document

X

X

Automatically open documents in folders and search results

X

X

Basic annotations and markup

 

X

Search and highlight search results X X
High fidelity rendering   X
Manipulate pages X (limited to PDF and image files) X (all supported file types)
Assemble documents   X

The following file formats are supported by the level 1 and 2 viewers:

docx, rtf, txt, pdf, svg, emf, wmf, docx, rtf, txt, gif, cut, dds, dib, dicom, exif, exr, fax, g3, hdr, iff, ico, j2k, j2c, jb2, jbig2, jif, jfif, jng, jp2, jpeg, jpg, jpe, koa, lbm, mng, pbm, pcd, pct, pict, pic, pcx, pfm, pgm, psd, png, pnm, ppm, ras, rle, sgi, tga, targa, tiff, tif, wbmp, wap, wbm, xbm, xpm, 3fr, arw, bay, bmq, cap, cine, cr2, crw, cs1, dc2, dcr, drf, dsc, dng, erf, fff, hdr, ia, iiq, kc2, k25, kdc, mdc, mef, mos, mrw, nef, nrw, orf, pef, ptx, pxn, qtk, raf, raw, rdc, rw2, rw1, rwz, sr2, srf, srw, sti.

The level 1 viewer uses low fidelity rendering for docx, rtf, and txt files.

The level 2 viewer supports all the formats listed above plus: doc, docm, dot, dotm, dotx, xml, fopc, odt, ott, mobi, htm, html, mhtml, mht, xhtml, xht. This viewer uses high fidelity rendering for docx, rtf, and txt files.

With the FileHold viewer, some features of some of the supported file formats are not supported for viewing. It is recommended that you test your documents in the viewer in order to determine how your documents are rendered.

Note that the FileHold viewer level 2 supports high fidelity rendering which means documents are converted to PDF format before being displayed in the viewer. The number of days to store the cached documents can be configured in the web config file setting “ViewerCacheLife" in C:\Program Files\FileHold Systems\Application Server\LibraryManager. The default number of days to store the cached files is 1095 days. These temporary PDF files are cleaned up in the scheduled task “FH clean web viewer cache”. By default, the task runs once per day.

To enable external links in the documents viewed in the FileHold viewer level 1 and 2, set the "EnableExternalLinksForHtmlViewing" key to “true” in the C:\Program Files\FileHold Systems\Application Server\DocumentRepository web config file.

If using the annotations feature, the annotation settings are not maintained between documents.

Note: The help link for the FileHold viewer in the FDA does not work on Windows Server 2012R2.