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Courier Usage Log

Courier Usage Log

The Courier usage log can be used to view the use and consumption of units in a license pack. The Courier usage log can be seen from both the License information page and the Administration reports areas.

To view one-time license pack log details

  1. In the Web Client, go to Administration > Full Administration Menu > System Management > License Information and click Manage Courier licenses.
  • Alternatively, go to Administration > Full Administration Menu > Administration Reports > Courier usage log.
  1. In the List of Courier licenses, click the View icon View icon to view the log details of a license pack.
  • Optionally, expand the Filter area (+) and select a status of the one-time license pack to narrow down the list.
  1. The details for the usage of the one-time license pack is shown in the Courier Usage Log. Use any of the following filters:
  • Courier license pack id. This can be changed to another license pack ID.
  • Date range from <date> to <date>
  • User. This is the email address of the recipient of the Courier transmission.
  1. Click Apply Filter. The number of results and the report are shown below. The number of rows that are displayed in the report view can be adjusted to show 15, 30, or 60 rows at a time using the Page size drop down. Click on the column to sort in ascending or descending order.
  2. Click Export to CSV to export the results to a CSV file.

The following table describes the List of Courier licenses screen:

Column Description

Courier license pack id

The ID code for the license. This is a unique code for each pack.

Action

Reserved – the action has been assigned but not yet completed. The unit is held in reserve for the action.

Consumed – the action has been completed and the unit was used.

Returned – the unit has been returned because a document was marked as not approved by another user before another action could be completed.

Units

The total number of units in the pack.

Action date

The date the action was completed.

Transmission id

The unique transmission identifier for the Courier action.

If you click on the transmission ID, it will take you to the Courier transmission detail screen. See the Courier transmission log for more information.

User

The email address of the person that the action was assigned to.

Locking and Unlocking Courier Licenses

Locking a one-time license pack prohibits the consumption of the units. The pack can be unlocked when consumption needs to be resumed.

To lock/unlock Courier license packs

  1. In the Web Client, go to Administration Panel > System Management > License Information and click Manage Courier licenses.
  2. From the List of one-time licenses, click Lock for the license pack ID that is to be locked from consumption.
  3. To free up the license pack, click Unlock. The pack units can now be consumed.

Canceling Courier Licenses

You can only cancel a Courier license pack if it has not yet been consumed. A cancelled license can never be used again. You would only cancel a license pack if it was issued in error.

To cancel one time license packs

  1. In the Web Client, go to Administration Panel > System Management > License Information and click Manage Courier licenses.
  2. In the list of Courier licenses, click Cancel for the license pack you want to cancel / not use.
  3. A message is displayed “Warning: You are about to permanently cancel a Courier license. Are you sure you want to continue?”
  4. Enter a system administrator password to confirm the cancellation and click OK. The status of the license is changed to “Cancelled”.

Exporting to CSV

To export list of Courier licenses to csv

  1. In the Web Client, go to Administration Panel > System Management > License Information and click Manage Courier licenses.
  2. From the List of one-time license or in the One-time usage log, click Export to CSV to export the results to a CSV file. The csv file is downloaded.