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Standard Features

FileHold Document Management Software with all the essential features organizations need to be secure, organized and compliant right "out of the box".

 FileHold Standard Features

FileHold delivers essential, document, record and workflow management.  The following are the many standard features in the software:

  • Web Access - FileHold software can be accessed from anywhere in the world via a web browser. Multiple browsers are supported and all functionality is available including system administration and library administration.

  • Mobile FileHold – Manage your documents while out of the office with the easiest mobile document management software you will ever use.

  • Search - Search documents from a simple Google-like search or an advanced search using metadata. Save the searches to create reports whenever you need them.

  • Document ViewersDocument viewers allow users to see an image of documents without the need to have the native software installed on their computer.
  • Microsoft Office Integration - Tight integration with Microsoft Office is provided that gives direct access from the document software to: Word, Excel, Outlook, PowerPoint and Visio.

  • Records Management Software - Manage both short and long term working and archived documents.  Advanced Record retention and disposition policies for both electronic and paper based records are standard in the software.  Document, data and usage history is fully captured to stay in compliance.

  • Electronic Forms (e-Forms)  Metadata information can be extracted from electronic forms created using the standard Microsoft Word tools found in Office or PDF forms.  Once created the form data can be automatically extracted into FileHold metadata when the form is added to the system.

  • Courier – FileHold Courier allows you to transmit documents for viewing or approving to people inside or outside the document management system. Courier is a “proof of delivery” system where unlike email it is a secure method of sending documents. With email there is no way to know if the documents ever arrived or if the attachment could be opened by the recipient. With Courier, recipients are notified by email containing a secure link which is then fully tracked and logged in FileHold.

  • Calendar – Differentiate your daily tasks and become more proficient at accomplishing your document management goals using the FileHold calendar.

  • Document Version Control - Document version control software provides: check in / checkout ability preventing documents from being overwritten or deleted as documents are updated by more than one party. All versions of a document are maintained by the software.

  • Document Scanning and Imaging - FileHold ships with scanning and imaging software that support over 300 different scanners types to allow organizations to “go paperless”.  Basic and advanced third party scanning software is supported for both simple and complex document scanning operations.

  • Check Documents Out / Check Documents In - Users are able to check in and check out documents from the software from within Microsoft Office applications, using the Desktop Application or from anywhere in the world using the web interface.  

  • Document "Tagging" or Metadata Capture - Capturing metadata or "tagging" (key data about the document) is the key to successful search and document  organization. The software has easy to use controlled document tagging ensuring documents are classified.

  • Virtual Folders - The Virtual Folders feature in the software allows limitless aggregation of documents throughout the library into personal "views". A Project Manager might have a virtual folder containing project documentation, project legal contract documents, invoices, design documentation and emails even though each document is stored in different locations of the library.

  • Work Offline - If you are traveling or out of the office and are not connected to the FileHold document management server, you can still work on your important documents offline. The software will recognize the document changes and can be synchronized with the Library once you are back online.

  • Document Linking - Document to document linking builds parent or child relationships between documents and allows users to link and organize documents in logical groups.  Linking provides the ability to create document shortcuts to documents frequently needed.

  • Optical Character Recognition (OCR) and Indexing - Using the scanning software that ships with the paperless office software users can convert the text on typed paper documents into editable and searchable information using Optical Character Recognition (OCR). The information that is zonally OCR'ed can be imported into the metadata fields of FileHold.

  • Matter Centric Filing (Auto Tagging) - When metadata is automatically applied to a document when added to a specific destination folder is a feature commonly used in the legal industry.

  • User Roles and Security - FileHold ships with a choice out of 11 different user security roles ranging from "read only" to "System Administration" to provide an appropriate level of user access permissions for workers at all levels.  Users see only documents that  administrators want them to see.  To learn more about How FileHold solves the user security business problem go to: business problem solved securing access to documents.

  • Watched Folders - FileHold software can be configured so that certain folders on the local computer or network are "watched" by FileHold and then automatically moved into the library. The documents imported into FileHold by the watched folder functionality can be automatically tagged and destination folder pre-configured.

  • Ease of Use - The FileHold filing structure mirrors the physical office filing environment. Document cabinets contain drawers that contain folder groups and or folders that contain documents.  This familiar document filing approach ensures that users can easily browse for documents in a logical and efficient fashion.

  • User Audit Logging and Tracking - FileHold  tracks and records every user activity to ensure a complete audit trail of document activity in the software.  This document auditing capability ensures compliance and protects intellectual property.

  • Email - Email documents via attachments or links.

  • Document Subscriptions - FileHold software allows users to subscribe to and to be notified of edits to documents or changes to folders they have subscribed to.  When an existing document is updated or a document is added to a folder, the user receives email notification that the change has occurred, who has changed it, and receives a secure link to directly access the document.

  • Document Naming Standards - The software can be configured to automatically create document names to enforce adherence to document or record naming conventions.

  • Third Party Integration- A well documented Web Services API allows direct integration with third party applications and flexible integration with existing back office systems. These web services are available to third parties to provide easy integration with other enterprise solutions and productivity applications.

  • URL Support - Provides the ability to send a secured link to a document, rather than emailing the document and cluttering up the mail inbox. This link can then be clicked on to launch the Web Client or Desktop Client to work on the document in a few seconds.

  • Document Control Numbering - This feature provides for the automatic application of document control numbers to documents.

  • Reporting and document Compliance - FileHold comes with many built in reports to give administrators information about the usage of documents and users.

  • FIPS Compliance FileHold is FIPS-140 (US Federal Information Processing Standards) compliant. The US Federal Government requires compliance in order to meet security and interoperability standards. Licenses and passwords are encrypted using a FIPS-140 compliant algorithm to meet full compliance.

  • Health Checker Tool - The FileHold Health Checker tool to check over 250 server configuration and FileHold Server health settings for troubleshooting or server health verification purposes.

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Customer Testimonial

"We are extremely happy with FileHold and all of the support we have received over the year. The system is working well for us and we are happy to respond to reference requests at any time.  Keep up the good work!"