FileHold Fundamentals training

FileHold training is highly recommended for all implementations. Although FileHold is easy to use, some elements of setup should be considered before deployment. For example, would your organization benefit more from a diverse set of schema and rich metadata fields, or would a more pared-down minimalist model provide a greater return on investment? FileHold is feature-rich, so making sure your team knows how to use and optimize the tools will help them be engaged, confident, and able to contribute. This means a higher rate of adoption for the software so the organization can run better, reduce paper, and streamline processes.

The FileHold Fundamentals program is designed to provide the essential skills to get working with the software quickly while covering all the elements that give the most benefit to the deployment. The Fundamentals program is intended for smaller deployments with basic use cases, or where turnover is rare and ongoing training will not offer the maximum benefit.

All training is done remotely through online meetings and desktop-sharing software that enables the trainer to meet with your employees via the Internet in real-time. Training is done on your installation of FileHold DMS so the trainer can assist in configuring the system as the training proceeds. The program is offered in a "train-the-trainer" model to ensure your team leaders, project champions, or administrators understand all the basics of FileHold operation.

The Fundamentals package includes eight hours of online training directly with your team. The first three sessions are outlined below: System Administration, Library Administration, and End-User Administration training. This leaves some time at the end of the Fundamentals curriculum to review other elements of FileHold, such as workflow or document scanning with SmartSoft Capture. You can see these other offerings that can be part of your Fundamentals package here.

At FileHold, we pride ourselves on customer service. Once training is completed, we will plan a follow-up session to ensure that we have done our job well and that you can maximize the many features of FileHold to realize your investment in the software.

Questions about the training curriculum or want to organize a session? Email [email protected].

Session 1 - Users, Groups, and System Configuration (1 hr)

1. Creating accounts and users
2. Creating groups and assigning roles
3. Essential configuration settings

Session 2 - Document schema, metadata, & events (1 hr)

1. Creating custom schema
2. The different types of metadata
3. Creating events
4. Applying events and metadata to schema
5. Configuring schema

Session 3 - Library Set-up (1 hr)

1. Creating cabinets, drawers, folder groups, and folders
2. Applying security to cabinets and folders

Session 4 - Adding documents & records (1 hr)

1. Adding documents to FileHold using the inbox
2. Adding multiple documents in the FDA
3. Using Watched Folders
4. Setting up Extraction rules
5. MS Office integration
6. Archiving documents

Session 5 - Using Documents in FileHold (1 hr)

1. Viewing documents in Folders -
2. Checking documents out, Version control and version history
3. Linking documents
4. Alerts & Reminders
5. Working documents
6. Creating custom views
7. Tour of the FDA: My FileHold, Virtual Folders & Document tray 

Session 6 - Search (1 hr)

1. Basic & Advanced Search
2. Saved personal and public searches
3. Empty and quick searches
4. The search bar
5. FastFind (if purchased)

Unlimited Training

FileHold now offers an unlimited training package so FileHold customers can continue to hone their skills and optimize FileHold in the future. This is also a terrific option for larger deployments, more complex use cases, or where there is high turn-over to ensure FileHold continues to offer the organization exceptional document management services. For information and pricing for unlimited training, please contact [email protected].