Digital signature log - Adobe Sign

The digital signature log tracks the  callbacks in Adobe Sign. The following requests are logged:

  • Requests from the Library Manager to the Adobe sign API.
  • Requests from the Library Manager to the adoberequest.filehold.com server
  • Requests from the Adobe sign API to the callback URL in the Web Client

You will typically only need to enabled this log when requested by a FileCare technician.

To enable the log

  1. Naviagate to C:\Program Files\FileHold Systems\Application Server\LibraryManager.
  2. Open the web.config file using an editor such as Notepad.
  3. In the <appSettings> section, enter the following and save the file.

<add key="EnableDigitalSignatureLog" value="true" />


To access the log

Logs are stored in the DigitalSignatureLog table in the ch_librarymanager database.