FileHold 17.1 upgrade preparation

This information is important for any customer upgrading from version 16.1 or earlier.

A major new feature was released in version 16.2 which provides support for multiple time zones and regional date formatting. This change affects all versions through 17.x.

During the upgrade process from version 16.1 or earlier, all dates stored in your FileHold databases will be automatically updated to accommodate this change. They will be converted from the local time on your SQL Server to Coordinated Universal Time (UTC). We need to collect some information about your SQL Server configuration in order to plan a successful upgrade.

Important preparation is required before you upgrade to version 17.1 if your current version is 16.1 or lower. In addition to the normal preparation to be able to restore your system in the event of an error, we need details related to your time zone and use of daylight savings time.

Please retrieve the following screenshots, or return to us the exact values highlighted in RED.

1. On SQL Server: Start > Date & Time Settings

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SQL date and time settings

Windows Server 2019

2. On SQL Server: Start > About your PC

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Windows date and time settings

Windows Server 2019

Please email collected information to [email protected]We will be able to schedule your 17.0 upgrade once the information has been provided.