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License utilization

The License utilization page contains a summary of the purchased licenses. The total number of licenses, the number in use/enabled, and the number available are shown for full registered users, full concurrent sessions, viewers, Capture licenses, WebCap scanning licenses, SharePoint sessions, limited sessions, and more.

To view the license utilization

  1. In the Web Client, go to the Full administration menu > System Management > License > Utilization.
  2. The following table describes the information in the Remaining Licenses area. The various licensing options can be expanded or collapsed by clicking on the + or -, respectively. The number of licenses remaining is shown in brackets.

Item

Description

Full registered users

A Full user license is a user that has been assigned to a group with a role of read-only or higher. Full users consume the full concurrent sessions.

Full concurrent sessions

The number of concurrent sessions available to users assigned a Full registered user account type. Concurrent access licenses determine how many users with read-only permissions and higher can log into FileHold at the same time (concurrently).

Limited registered users

A limited registered user is a user assigned to a group with the role of “limited”. Limited registered users consume the limited concurrent sessions.

Portal alias users

A portal alias user is a user assigned to a group with a role of “limited” and is used in conjunction with the Anonymous portal. Portal alias users consume limited concurrent sessions.

Limited concurrent sessions

The number of limited session packs. This is the number of users assigned to the “limited” role that can be logged into FileHold at the same time (concurrently). Limited sessions are sold with a minimum of 10.

Capture concurrent sessions

Indicates the total number of copies of SmartSoft Capture that was purchased.

A license for a single copy of Capture allows for use by any number of users. There is no restriction to the number of workstations Capture can be installed on, but the concurrent use of Capture cannot exceed the total number of single copies purchased by the customer.

For example, if the customer purchases 5 copies of Capture and installs the software on 20 workstations, 5 users can simultaneously run the software. If a 6th person attempts to run Capture, they receive a message that a license is not available.

FileHold viewer level 1

The number of level 1 viewers that are licensed, allocated and available to be assigned to a user account. FileHold viewers can be used in both the FileHold Desktop Application and the Web Client.

Level 1 viewer includes the PDF/Image viewer in the FileHold Desktop Application.

FileHold viewer level 2

The number of level 2 viewers that are licensed, allocated, and available to be assigned to a user account. FileHold viewers can be used in both the FileHold Desktop Application and the Web Client.

Level 2 viewer includes the PDF/Image viewer in the FileHold Desktop Application.

FileHold viewer level 3

The number of level 2 viewers that are licensed, allocated, and available to be assigned to a user account. FileHold viewers can be used in both the FileHold Desktop Application and the Web Client.

Level 2 viewer includes the PDF/Image viewer in the FileHold Desktop Application.

Brava Office viewer

The number of Brava viewers that are licensed, allocated, and available to be assigned to a user account.

Starting in 2017, Brava viewer licenses are no longer available for new purchases. This information is retained for existing users only.

Brava Office viewer, CAD

The number of Brava CAD viewers that are licensed, allocated, and available to be assigned to a user account.

Starting in 2017, Brava viewer licenses are no longer available for new purchases. This information is retained for existing users only.

Brava Office viewer, Engineering

The number of Brava Engineering viewers that are licensed, allocated, and available to be assigned to a user account.

Starting in 2017, Brava viewer licenses are no longer available for new purchases. This information is retained for existing users only.

Web scanning licenses

The number of WebCap licenses that are licenses, allocated, and available.