1.877.833.1202

Document Viewer Configurations

You can configure the features of the viewer that are available to users when they are viewing certain file extensions. Viewers have user features and benefits that increase productivity and save companies money. The viewers come standard with a registered user account. When creating a registered user they will automatically be assigned a level 1 viewer license. This can be changed to a level 2 viewer, if purchased.

There are three viewer types available:

  1. FileHold viewer level 1 – Supports viewing PDF, docx, and image files in the FDA and Web Client.
  2. FileHold viewer level 2 – Supports viewing PDF, docx, and image files in the FDA and Web Client and can create and publish annotations.
  3. PDF/Image viewer – Supports viewing PDF and image files only. Is only for use in the FileHold Desktop application. Users will get the use of both the PDF/Image viewer (FDA only) and the FileHold viewer when assigned a viewer license.

For more information on the viewers and their functionality, see Document Viewers.

You may have also have a Brava Viewer which is a legacy viewer product. The following were the three levels of Brava viewers available: Enterprise Office Viewer, Enterprise Office Viewer with CAD support, Enterprise Office Viewer Engineering Edition. See the complete list of Brava Viewer file formats that are supported.

To configure the viewer settings

  1. In the Web Client, go to Administration Panel > System Configuration > Settings > Document Viewers.

  2. Select a viewer type and select one or more of the following options. The type and level of viewer determines which settings are available. Not all settings are available in all viewer types.

  • Allow Users To Publish Documents As Adobe PDF Files (PDF/Image viewer)
  • Allow Users To Publish Documents As TIFF Files (PDF/Image viewer)
  • Allow Users To Save View In JPEG Format (PDF/Image viewer)
  • Allow Users To Print / Print Regions Of Documents (PDF/Image viewer)
  • Enable printing (FileHold viewer level 1 and 2)
  • Create and publish annotations (FileHold viewer level 2)
  • Allow Users To Publish Documents As CSF Files (legacy Brava viewer)
  • Allow Users To Compare Documents (legacy Brava viewer)
  • Allow Users To Create ISO Banners / Watermarks For Printing (legacy Brava viewer)
  • Allow Users To Copy Text and Markups In A Document To The Clipboard (legacy Brava viewer)
  • Allow Users To Copy Regions Of Image Files To The Clipboard (legacy Brava viewer)
  • Allow Users To View / Create / Edit Markups (legacy Brava viewer)
  • Allow Users To Publish Documents As Dwf Files (legacy Brava viewer)
  • Allow Users To Show Or Hide Layers (legacy Brava viewer)
  • Enable Measurement Tools For Users (legacy Brava viewer)
  • CAD File Path References For Viewing Of CAD files (legacy Brava viewer)
  • Enable Document Redaction (legacy Brava viewer)
  1. To select all the options, click Check All.

  2. To remove the selections, click Uncheck All.

  3. Click Save.