FileHold Blog


Posted date: 2017-01-27

I am excited to announce that FileHold Systems has expanded our technical support team into the Central European time zone. All of our existing FileCare customers with standard or extended support agreements will immediately have access to the FileHold support team during our new regular support hours from 12 am till 4 pm pacific time Monday through Friday. Or for those with extended coverage, during their extended times.


Posted date: 2016-12-12

Do you have piles of paper to scan? Are you processing multiple pages of documents at once? SmartSoft capture can support multiple pages when scanning or importing files.

There are a few ways that pages can be separated when processing documents through Capture. This is configured in the Tools > Settings > General tab.

Posted date: 2016-11-21

When setting up the form fields in the form template, one of the things you can configure is the flags. The flags determine how the field will behave when attempting to capture the data. There are several flags to choose from in the Flags column list. Some of these are useful with Capture, some maybe not so much.

Here are the flags that I usually recommend using.

Posted date: 2016-11-14

If you’re having issues with capturing certain data, regular expressions may be able to help. So what exactly are regular expressions?

A regular expression, regex or regexp (sometimes called a rational expression) is, in theoretical computer science and formal language theory, a sequence of characters that define a search pattern, mainly for use in pattern matching with strings, or using a string searching algorithm, i.e. "find and replace"-like operations.” Source: Wikipedia

Um, what?

Posted date: 2016-11-07

When setting up the form templates, one of the columns in the template is called “Sample headers”. Defining sample headers in the form template helps make Capture smarter.

So what exactly are sample headers? Sample headers are those “titles” or “headings” which identifies or describes what that piece of information is on the page. Once Capture finds the header on the page, it will know that the value it is trying to capture is somewhere nearby. This helps make Capture more intelligent during the capture stage.

Posted date: 2016-10-31

SmartSoft Capture is a data capture software solution by SmartSoft, one of the leaders in data capture and document processing. The software can process form type documents, such as invoices, extract the form field information, and export the data to your FileHold document management system.

Posted date: 2016-09-16

Congratulations! You’ve installed and configured FileHold, and your design has been given the stamp of approval by The Powers That Be. Now it’s time to tackle that other enormous elephant in the room: Data Migration.

Posted date: 2016-03-10

FileHold offers an easy method to access a document from an external application: a document link. The link works in any browser to take the user to the document in the FileHold folder, web viewer, or download the document directly to the browser’s download folder. Sometimes it is desirable to download the document without any user intervention. A tool like Powershell provides some great facility for automating the download and it can also easily interface with the FileHold API to do things like start a FileHold session.

Posted date: 2016-02-05

Our long-time FileHold reseller Docusyst! Congratulations Eric!

Posted date: 2016-09-09

So… you’ve decided to implement FileHold. Installation is done, hard part is over—or is it? Let’s discuss the Elephant in the Room.

The necessity for document management system is usually driven by requirements for better management and control over corporate information, be it paper or electronic. And the actual effort to install a document management system is generally fairly straight forward. But once it’s installed -- then what?

Yep. You gotta configure it.