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FileHold Blog

2015

Posted date: 2015-05-07

One of my favorite things about FileHold is the number of unsolicited positive comments we regularly get from our customers. It made me start thinking and wondering if REAL customer service is now a thing of the past. I know that in my daily life I don’t experience much of it anymore, especially in technology, where I am forced to use massive unfriendly portals to ask questions or wait days after my request and then, in most cases, offer little or no real assistance.

Posted date: 2015-04-30

Concurrent sessions are one of the dimensions of licensing in FileHold. You can purchase as few or as many as you may need for the intensity of usage for your organization. Large sites often need only concurrent sessions for 10% of their users. Smaller sites might need concurrent sessions for 25% of their users. FileHold will notify you if the number of concurrent sessions has been exceed in addition to maintaining a log of every time this happens.

Posted date: 2015-04-23

One of the business values FileHold software provides organizations is the ability to securely store information and, more importantly, be able to quickly retrieve it when needed. We have many customers who tell us that FileHold has helped to make them compliant with government regulations and allows them to produce audit information when required.

Posted date: 2015-04-16

Many of our customers ask how they can send their invoices from their accounting systems into FileHold to store into the repository. Print-to-FileHold is ideal to use in these cases as it acts as a virtual printer driver which means that any application that has the print function can use Print-to-FileHold. When the invoice is “printed” from the accounting system, it is converted into a PDF document.

Posted date: 2015-04-09

Kevin Chang serves as Sales Consultant/Partner Program Manager at FileHold. Contact him at kchang@filehold.com.

Posted date: 2015-04-02

Kevin Chang serves as Sales Consultant/Partner Program Manager at FileHold. Contact him at kchang@filehold.com.

Posted date: 2015-03-19

Most people have had to fill out forms in their lifetime. With PDF forms, you can fill out the form fields onscreen using text fields, buttons, drop down lists, and date pickers and then save or submit the form in electronic format. This significantly cuts down on the amount of paper and manual processing of forms. When a PDF form is in an electronic format, FileHold can extract the information entered into the form fields into the metadata fields of the schema.

Posted date: 2015-03-12

As we all know the amount of information that we need to deal with continues to grow; we are bombarded with e-mail and other forms of electronic communication on a daily basis. If all of this information was on paper there would be absolutely no way to manage it. In that electronic information is now the medium of choice there is really no alternative but to create an organized and secure electronic information repository.

Posted date: 2015-03-05

We've recently had a customer contact and ask the question: "Are barcode cover sheets created within FileHold or Kodak Capture Pro?"

The answer to that question is neither. Whether you are using EMC Captiva QuickScan Pro, Kodak Capture Pro, or other scanning software, your own barcode cover sheets will need to be generated. This post discusses how to create barcode cover sheets for scanning.