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FileHold receives very good questions about our software from both new prospects and existing customers. When it comes to features and capabilities, it is rare for us to not have a feature or capability that is being asked for but sometimes it has not been widely publicized – support of label printers is just such a feature.
This week we had a question that is worth elaborating on because it is not a standard product feature but shows the flexibility of FileHold to accommodate many special requests.
Keeping physical records part of your library.
FileHold would like you to trial our software as we and we want to ensure that you have a successful trial that leads to solving the business problem you are dealing with. By doing the trial correctly we both win; you do not waste time, you learn our software completely, we focus on your business problem, and the trial install will be so successful that it can turn into your production system.
The FileHold licensing model is like using a parking lot at your local mall or retail store. The registered licenses are the vehicles and the concurrent sessions are the parking spaces.
How Mobile FileHold can keep you connected to your organization’s processes.The Pain
You are a sales manager going to a trade show overseas. While sitting in the airport lounge, you only have your smartphone for checking emails. The good news is that your team has had an amazing morning, and they have been flooded with potential orders. The bad news is that without your laptop, you can’t check and approve the contracts. If you delay, you could lose the orders. If you try and find a business centre, you will miss your flight.
The e-form processing in FileHold helps you maximize efficiency with routine tasks.The Pain
You are head of your organization’s HR department. Each day, you have a dozen new applications on your desk, both emails with resumes and hand-written applications and you need to be able to have them be organized and accessible for other departments.
Your document workflow can be managed and monitored by the same secure application software that organizes and controls your documents.The Pain
Your project needs to make a badly needed purchase but your organization requires sign-offs from middle managers in multiple departments. Getting those signatures takes time and that may jeopardize your project.
For those of you with FileHold 14 or the few left on FileHold 12, now is a great time to upgrade. The version 15.2 minor release continues the vision of FileHold 15 with some enhanced features, improved technology under the covers, features that lower your cost of ownership, and a bug fix here and there.
How to get your confidential and time sensitive documents transmitted, for review and approval, to clients, business partners, and customers outside of your organization.The Pain
You emailed the document across town for your client to approve. Did they receive it? Did someone else read it? Did their IT department screen the attachment into the trash? Now, you get to spend your time on the phone to make sure – annoying your diligent clients and ignoring the rest.