ROI and Business Benefits of Content Management Systems

In a recent AIIM white paper, they explored the benefits of content management across a number of departments and functions. In every sector that they sampled, an improvement between 20% and 50% can be achieved from efficiently managing content. That is quite the benefit!

Other results included:

• In administrative workflow and customer service peaked at the 33% and 50% improvement levels.

• In project collaboration saw a 10% to 50% improvement.

• Workflow with automated data capture from scanning had a 36% productivity improvement.

• Up-to-date customer data to improve customer service levels achieved 33% increase.

• Searching for information increased by 30%.

• Physical storage space savings (filing cabinets) can be reduced by 5.9% to 60%.

• Hard drive space reduced 41.2% on average.

When measured together, these constitute a massive net benefit for worker productivity! To learn how you can manage your content more efficiently, read about our document management features and benefits.