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System Requirements for the Document Management System

The paperless office software solution makes use of the standard Microsoft technologies already in place in many offices. The following are the system requirements for FileHold 12.

Document Management Software - Server Hardware Requirements

The minimum hardware requirements to run FileHold Enterprise or FileHold Express in a production environment are:

  • A single, dedicated server or virtual machine server (Citrix, VMWare Server, VMWare Sphere, etc, Microsoft HyperV, etc) can be used to run the FileHold Server Application and Microsoft SQL Databases.

  • The FileHold Server application requires both Microsoft web server (Internet Information Services) (IIS) and Microsoft SQL Server to be installed and operational on this server or virtual machine server

  • Microsoft SQL Server can be run on a separate server or an existing Microsoft SQL Server server, as long as the version and service pack are supported, and it has sufficient capacity to run another application's databases.

  • This system must be freshly installed and dedicated to running FileHold. It cannot be used for other applications, either presently or in the past. FileHold requires this to ensure that 3rd party conflicts and historical uses do not interfere with the smooth operation of FileHold.

Minimum Requirements

Dedicated Server or Virtual Machine Server


A dedicated server or virtual machine is required to run the document management server.

Processor

A modern Dual Core or better AMD or Intel Processor ( Quad core recommended, Multiple processors is also recommended)

Server Memory

To provide basic performance, we require the following

  • 8GB of Ram for Windows 2008 Enterprise.
  • We recommend 8 GB or more for best performance when using Windows 2008 Server.
  • If you are running virtualization on the FileHold Server, you must have at least double the memory for the host system, or better.

Hard Disk

A Raid 1 (mirrored) or Raid 5+ Hard drive configuration for fault tolerance is recommended. While the FileHold server installer is only 40 MB in size, and takes up little space on the web server (120 MB approximately), there should be at least double the space of the current document or file collection on your file server/network drive. More space may be required depending on the number and size of documents to be managed by the document management software.

Application Server Requirements (New Installations)

A dedicated server or virtual machine is required to run the server software. FileHold fully supports installation of 64 bit Windows 2008 Server in a Virtual Server environment (VMWare, Citrix, HyperV) or on dedicated hardware in a traditional server deployment. Active Directory, DNS, DHCP or Print Services running on the same server operating system as the FileHold Server is not supported.

These editions of Windows 2008 64 bit Server are supported:

  • Windows 2008 Standard and Enterprise Edition Server (64 bit) with IIS 7

  • Windows 2008 R2 Standard and Enterprise Edition Server (64 bit) with IIS 7 

Database Server Requirements For FileHold Enterprise or Express

  • SQL 2005 with Service Pack 4 (32 bit on different server, or 64 bit on same server as FileHold application)

    • Versions supported are:  SQL 2005 Express, Standard or Enterprise

  • SQL Server 2008 (64 bit)

  • SQL Server 2008 SP1, SP2 or SP3 (SP3 is recommended) (64 bit)

  • SQL Server 2008 R2 (64 bit) (R2 is also strongly recommended for SQL)

  • SQL Server 2008 Express (64 bit)

Database Server Requirements For FileHold Express

Microsoft SQL Server 2008 Express Edition are free from Microsoft and are suitable for trials / demos and small or entry level systems with less than 20 users. With FileHold Express, the database must run on the same server as the FileHold Web Application Server. Download 2008 Express using these links to the Microsoft download page.

Download Microsoft SQL Server Express 2008 R2 Edition.

Web Browser Support

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Internet Explorer 7.x to 9.x (32 and 64 bit)

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Mozilla Firefox 3.5+

Google Chrome

Google Chrome 8.x+

Safari

Safari 5.1 (tested on Windows platform only)

FileHold Desktop Application (FDA) Operating System

  • Windows XP SP3 (32 bit) with .NET 3.5 Sp1 or .NET 4.0 Framework

  • Windows Vista SP2 (32 bit and 64 bit) – Top 3 editions with .NET 3.5 Sp1 or .NET 4.0 Framework

  • Windows 7 SP1 (32 bit and 64 bit) – Top 3 editions with .NET 4.0 Framework

Microsoft Office Integration (32 bit versions of Microsoft Office only)

  • Microsoft Office Professional 2003 (Outlook, Word, Excel, PowerPoint, Visio) - End of Life Support

  • Microsoft Office Professional 2007 32 bit only (Outlook, Word, Excel, PowerPoint, Visio) with SP2 (SP3 recommended)

  • Microsoft Office Professional 2010 32 bit only (Outlook, Word, Excel, PowerPoint, Visio, OneNote)

Optional Windows 2008 Active Directory Integration

To synchronize the user authentication system with Microsoft Active Directory, Windows 2008 Active Directory is required.  

Optional Microsoft SharePoint Integration

  • Microsoft Office SharePoint Server 2007 (32 bit and 64 bit)

  • Microsoft Windows SharePoint Services 3.0 (32 bit and 64 bit)

  • Microsoft Office SharePoint Server 2010 (64 bit)

  • Microsoft SharePoint Foundation 2010 (64 bit)

Document Scanning and Imaging Requirements

Windows XP Pro

  • 3.0 to 4.0 GB of Ram
  • Dual core or better processor (Intel or AMD)
  • Excellent dedicated video card (should not be sharing system RAM but have own dedicated memory) - We suggest 512MB of Ram or more onboard.

Windows Vista / Windows 7

  • 4.0 to 8.0 GB of Ram
  • Dual core or quad core processor (or better)
  • Excellent dedicated video card (should not be sharing system RAM but have own dedicated memory). We suggest 512MB to 1GB of memory or more should be onboard.

Read additional information about scanning and imaging stations.

Don't Have a SQL Server?

FileHold is a Microsoft Gold Certified Partner and may be able to provide an embedded unlimited user, per processor version of Microsoft SQL 2008 64 bit R2 Edition at a lower cost than buying it as a separate component. For more information contact our sales team atsales@filehold.com

Additional Document Management Software Information

Infinitely scalable document and record management software is based on a Service Oriented Architecture (SOA) and can be installed on single or multiple servers depending on the size and scale the customer requires. Learn more about the SOA and the .NET framework services.  

The document management server stores, manages, and keeps documents secure. Companies who already use Microsoft Active Directory are offered an optional synchronization service so that users have a single log on / authentication system that is managed with their Active Directory network.