Workflow Document Management Software: Document Workflow Overview
Organizations typically have a number of internal processes
for tasks such as order processing, purchase requests, travel expenses,
and the like. Workflow brings order to these independent processes in a
transparent, dynamic, and robust fashion making it a key part of the document
lifecycle.
The FileHold workflow engine is designed specifically to
streamline the review and approval of documents as they proceed through
their lifecycle. In many collaborative work environments, this labor intensive
growth stage of the document is where the most time savings can be realized
through the use of workflow.
Let’s take a look at the basic elements and roles
of users involved in FileHold document workflow's. Consider the following
diagram.
- A workflow contains one or more activities each of which contain one
or more tasks.
- All workflow's begin from a user initiating a workflow for a version
of a document stored in the FileHold library. This person - called the
workflow Initiator - is usually the owner of the document or a designated
library administrator. Every time a workflow is initiated a unique workflow
instance is created and managed by the FileHold workflow engine. The
underlying workflow engine is designed to manage literally thousands
of simultaneous workflow instances for thousands of documents.
- Once initiated the first activity in the workflow begins. In this
example it the first activity is for the review of a document. The users
assigned the task of reviewing the documents are called participants.
The participants are notified by email or their task list of their new
review task requiring attention.
- Once all tasks in the activity are completed the activity is considered
complete and the next activity begins – in this case it is an
approval activity. The participants in this activity are responsible
for approving or rejecting the document.
- On completion of the last activity in any workflow the workflow is
considered complete. The time from workflow initiation to completion
can be from hours to months depending on the process the workflow is
managing.
- The entire time the workflow is in progress observers can be designated
to watch over the workflow instance.
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