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Workflow Document Management Software: Document Workflow Initiation FAQ

The following FAQ covers the basics for how to initiate a workflow. Additional articles explaining how to configure review / approval activities and workflows are referenced throughout this article.

Who can initiate a workflow for a given document?
The ability to initiate a workflow for a given version of a document is limited to owner of the document version or a designated library administrator.

Who can initiate a workflow on behalf of another user?
Only a designated library administrator can initiate a workflow on behalf of another user. When this happens it is the selected user that becomes the initiator.

What type of documents can I initiate a workflow for?
Workflows can only be initiated on single version of an electronic documents (not a record or an offline document) that are checked in to the FileHold library. The document type (schema) the file is associated with must have at least one document workflow associated with it. Use the following link to learn more about associating workflow templates with document types.

What type of documents can I NOT initiate a workflow for?
Workflows cannot be initiated on the following a) a document version with an existing workflow instance associated with it b) files stored as records in the library c) files stored as Offline Documents in the library d) shortcuts to documents located elsewhere in the library e) Documents with a status of checked out.

How do I initiate a workflow for a document?
By right clicking on a document you can see the options for workflows that can be initiated based on the document schemas (type). To initiate a workflow simply click on the workflow you would like to initiate to start the process. For example you may see 2 workflow options – Contract Review and Final Contact Approval - for files that are of document type Vendor Contract whereas you may see only one workflow option - Expense Report Approval - for documents of type Expense Report. Use the following link to learn more about associating workflow templates with different document schemas (types).

Initiate Document Workflow


What are the different areas of the workflow initiation form?
The initiation form depends on the workflow template that is being used to initiate the workflow. This means that the number of activities and the degree to which the workflow is pre-defined for the user will vary from template to template. The following screenshot shows is that of a workflow being initiated for a 'Expense Report Approval Template'. You can see the initiation form is broken into 2 general sections a) the workflow section b) the activity section(s). The size and number of activities in a workflow will vary from template to template as configured by the library administrator. In the workflow section you can see all of the details for the workflow including a) description b) initiator c) as well as the activities associated with it. For more information on the the activity section see below.

 

When is the workflow officially started ?
On completion of the workflow initiation form and clicking OK the workflow will officially start. The initiator will be alerted that the workflow has successfully started. Once the workflow starts the first activity of the workflow will begin. Each initiation event conducted by a user creates a unique workflow instance for that document. Each workflow instance is managed by the workflow engine.

How do I setup a review / approval activities when initiating a workflow?
The degree to which initiators can configure a activity is dependent on the amount of control that the library administrator has has provided to initiators for the workflow template being initiated. For example, the library administrator may pre-define all tasks participants, due dates and tasks instructions for a review or approval activity. If this is the case the initiator will not be able to configure any properties of the activity. In the above screenshot you can see that the library administrator has allowed the initiator to only configure the Approvers (participant) field in Approval activity.

Use this link to learn more about setting up a workflow. Use this link to learn more about setting up a document review activity. Use this link to learn more about setting up a document approval activity.

 

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