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Document Management: Document Version Control FAQ

Document version control ensures that changes made to documents are not accidentally overwritten by other users. To make changes to a document you must first check it out of the FileHold library. The library retains a unique copy of every version uploaded to the system ensuring that documents can be rolled back to a previous version if need be.

It is important to remember to check documents in once you are finished editing them. No one else can view your changes or check the document out to make additional changes until you check the document in.

How do I check a document out of the library?
Select the document and click the Check Out button in the FileHold toolbar. You will be asked to confirm where you want to save the file on your local machine after you have checked it out. Select a location to save the file and click OK. The below image is of the FileHold toolbar as shown in a folder view.

How do I know if a document is checked out of the library by another user?
Once a document is checked out the document is locked and prevents anyone else checking out the file. The file is clearly marked out as “Checked Out” along with the date/time and user who checked out the document.

Can users access a document that is checked out of the library?
Other users can still open a read-only copy of documents that are checked out. Only the user that has the document checked out of the library can make edits to the documents.

How do I know which documents I have checked out of the library?
Users can view a list of documents they have checked out of the library by clicking on the My FileHold > Checked out documents view in the library tree. As well in search results or folder views they can see which documents are checked out by the document status column. Documents that are checked out are highlighted red. Go to the metadata and properties panel for a document to see who checked out a document and when this occurred.

How do I check a document back into the library?
Only the user that checked the document out of the library can check the document back in. Use the contextual menu associated with the file you want to check in and select the Check In option. In the below screen shot taken from the XYZ folder using the FileHold Desktop application you can see that the status of the Sample Employment Agreement document is Checked out. By right clicking on the document the user can select the Check-In Document option to start the check in process.

 

What does Check-In No Changes mean OR How do I undo a check out of a document if I didn't make any changes to it?
When a user selects the Check-In Document option the below dialogue box appears prompting the user to select the new version of the document. At the top of the dialogue the option 'I have not changed these document(s). Please undo the check out of these files' will undo the check out for the user leaving the last version of the document as the most recent version. If this option is not selected and the user selects a new version of a document then on click of the Check-In button (and upload of the file to the system) the new document selected will be the latest version of the document.

Options also exist for the user to edit the metadata associated with the document after it has been checked in and/or to automatically email notify all folder members that the document has been checked in.

 

Can I Check In more than one document at a time?
Using the FileHold Desktop Application smart client users are able to check-in more than one document at a time. This option is not available when accessing FileHold library using a web browser.

How can I access a previous version of a document?
FileHold stores unique copies of each version of a document. The following link describes in detail how to access the version history of a document.


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