Uninstall FileHold Server Procedure

WARNING: This procedure completely removes all data, databases, the FileHold server and associated server-based components. You should only perform this procedure if you wish to completely clean out a FileHold server installation!

This procedure can be useful for these scenarios:

1) Failed installation attempt after not properly preparing the FileHold server - and you wish to install

2) Migrating / moving FileHold to a new server or virtual machine is now complete - and you wish to remove FileHold from the original server/ virtual machine that is no longer in use.

PROCEDURE:

  • You should be logged in as a domain administrator or server administrator before proceeding.
  • Disable Antivirus for this entire procedure

Step 1 of 7 - Uninstall FileHold Application Server

Uninstall the server application by going to the control panel > add remove programs (or equivalent) and uninstalling the FileHold server application. Once complete, move onto next step.

Step 2 of 7 - Uninstall MS ADAM

Open up a command prompt (as an administrator) and navigate to C:\Windows\ADAM

Type in:

ADAMUNINSTALL /I:FHURM

Then click ENTER. Click yes and follow the prompts to allow the removal of the FHURM instance to complete.

(the I is a capitalized I)

UninstallADAM.PNG

 

 

 

 

 

Step 3 of 7 - Remove the web application folder / web site

Windows 2003: Go to inetpub\wwwroot and remove the FH directrory

Windows 2008: Go to  C:\Program Files - and remove the FileHold Systems folder (and sub folders)

Step 4 of 7 - Detach and remove the FileHold Databases (5 of them, starting with ch_ )

  • Go to SQL Management Studio, right click on each of the 5 databases beginning with ch_
  • Choose Tasks > Detach and follow through with each activity
  • Repeat this for the remaining four (4) ch_ databases
  • Once done - go to the SQL Server data directory where these 5 database and log files are located, and remove all 5 databases and associated log files.

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Step 5 of 7 - Edit SQL table for Installshield value (Allows you to reinstall FileHold)

  • Still in SQL Management Studio - open up System Databases > Master > Tables > dbo.InstallShield
  • Adjust ISSchema table from 9.00.0001 to 8.00.0001 (just change the 9 to 8)
  • Then close table.

Installshield-SQL.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and

Installshield2.PNG

 

 

 

 

 

 

 

 

 

 

Remove Step 6 of 7 - FileHold Data folder(s)

  • FileHoldData contains these folders typically - or these folders may be located in individual locations.
    • DocumentRepository
    • FullTextSearch
    • FHURMBackups

 

Step 7 of 7 - Reboot server and verify all steps