Using the FileHold Health Checker to Check Server and FileHold Server Application Health

The Health Checker tool checks 250 server configuration and FileHold Server health settings.

To generate a health checker report

1. Do one of the following:

• If using Windows 2008 / R2 x64 go to C:\Program Files\FileHold Systems\FH\FileHold\FHInstrumentation

• If using Windows 2003 R2 go to C:\inetpub\wwwroot\FH\FileHold\FHAdministration

2. Right click and run without restricted permissions whenever you launch the FHInstrumentation.exe. If this is the first time it has run, then it will update itself and then restart.

3. Once it restarts for the first time, we recommend closing it down. Then re-launch the FHInstrumentation tool by right clicking it and running as administrator but without restricted permissions checkbox enabled (restricting its permissions will not cause the report to be able to check all settings).

NOTE: Before running this tool, you should make sure that you are logged on as an IT administrator of the server, be a member of the local server administrator group, as well as having administrator access to the SQL server. Otherwise you may see errors because of a lack of access permissions.

4. Go to Actions > Health Checker in the FileHold Instrumentation window.

5. Click Show to run the Health Checker. This may take a minute or so. The server application and database configuration is tested during this process.

6. Once complete, the report will display in a color coded format:

• Green = good, all conditions normal.

• Amber / Yellow = warnings / informational messages ( this does not mean anything is wrong )

• Red = a misconfiguration made during server preparation or a change in configuration to the Server OS, Database Server - or - you are not running the tool with the correct IT administrator permissions.

10. Click on individual sections and drill down to learn more about the configuration, what is being checked, or the message or error.
11. Viewing a yellow / amber notification provides an informational message. In this case, the yellow areas of the product show specific modules when an optional feature in the document management system has not been purchased.
12. Click on the Summary section to view a summary of all tests that have passed, generated errors and warnings. Over 250 individual tests are currently performed.

10. Once has been generated and you have reviewed the test results, click Save System Health State. This will generate an HTML report file which you can then email to FileHold support at support@filehold.com

See Also:

FileHold Instrumentation Tools