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Active Directory User Synchronization FAQ

 

What is a Domain User or Domain Group?
Domain users or domain groups are users or groups that are synchronized with Active Directory. This is as opposed to locally managed users which are users added directly to FileHold. Use this link to learn more about locally managed users.

Exactly what is synchronized with Active Directory?
With the Active Directory Toolkit, FileHold software can synchronize domain users and groups that reside in Active Directory with the FileHold user store. This is of benefit to larger companies who want to manage users and groups through a central directory server so that any changes that take place are immediately reflected in the FileHold Application.

Do I have to synchronize users / groups with Active Directory?
No. FileHold supports adding users directly to the FileHold user store without the need for Active Directory. Users added directly to FileHold are called locally managed users.


Is the Active Directory Synchronization Toolkit an additional charge?
Yes. The Active Directory Integration Toolkit can be purchased from FileHold for the direct integration of the FileHold with Microsoft Active Directory. This toolkit includes additional support resources to ensure a successful synchronization system. It is important to keep in mind that some Active Directory deployments can be complex as they employ custom schemas and objects that may not be industry standard and can require additional effort to synchronize with.

How are users / groups synchronized with Active Directory in FileHold different from users added directly to FileHold?
Users synchronized with Active Directory are called FileHold Domain Users. Groups synchronized with Active Directory are called FileHold Domain Groups. The users and groups behave the same way as locally managed users when interacting with the FileHold library. The only difference is that the properties (contact information, passwords etc) associated with domain user/group objects are managed externally in Active Directory.

What are the benefits of Synchronizing user / group objects with Active Directory
There are many benefits to synchronization of user / group objects with Active Directory including centralized control of system users, Single-Sign On FileHold library authentication support and the ability to quickly rollout new users to FileHold application from Active Directory.

Why would I want to Synchronize a domain group?
Domain groups can be assigned to FileHold Groups that can in turn be given access (membership) to specific content located throughout the FileHold library. Synchronization of a domain group will allow a new user added to the domain group at the Active Directory level to be automatically provisioned to all areas of the FileHold library based on the pre-defined permissions of FileHold groups in the system.

How Do I add a Domain User / Group to the FileHold ?
Complete the following steps to add a Domain / User managed user account. Note, before you complete these steps FileHold has to be successfully synchronizing with Active Directory. Contact FileHold support to start the process of domain synchronization if you haven't already.

  1. Click on the System Admin link in the top right hand corner of the web client application to access the system administration section.
  2. Select the User and Group Management > Users option from the menu on the left. The master list of system users will appear.
  3. Click the Add User(s) button from the top right hand corner of the master user list. The form that appears will prompt you to select the type of user you want to add. Select the Add a user(s) or group(s) from a domain / directory server option. And select a domain from the drop down list.
  4. The select user group form appears allowing you to approve which synchronized Active Directory users would you like to become active FileHold users. Select the users and click OK. These users will be added.



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