Recovering Deleted Files from the Document Management System

You are able to recover documents that are in the “soft” deletion stage.

The deletion of files from the FileHold server occurs in two stages. The first stage is the “soft” deletion of files from the FileHold library. This can occur by any user with Publisher plus delete access rights or higher. Once deleted from the library, end users are no longer able to access them. The documents are temporarily stored in the library administration before being permanently “hard” deleted from a scheduled task by the server. For more information on hard deleting documents, see Permanently Deleting Documents.

To recover documents that have been soft deleted

  1. Go to Library Admin > Library Utilities > Recover Documents.

  2. Select the documents that you want to recover and click Recover Documents.

  3. The documents are moved back to their original location in the Library.

Recovering documents in the document management system

 

 

See Also:

Checking in a document for a user

Changing a document owner

Changing a Cabinet/Folder owner

Document usage log

Permanently deleting documents