"The ease of use and implementation were key to our decision to move ahead with FileHold."
- Engineering Customer
Permanently Deleting Documents
The FileHold server deletes documents in two stages:
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Soft delete — The first stage is when a user deletes a document directly in the library. Users with any user with Publisher plus Delete or higher permissions can delete documents. Files that have been soft deleted are no longer accessible from the library but still can be recovered by Library Administrators using the Recover Documents utility. This is considered to be a “soft deletion”.
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Hard delete — In the second stage, documents in the soft deletion state are permanently deleted after a set period of time. Documents that have been permanently deleted cannot be recovered. This is considered to be a “hard deletion”.
You can set when documents should be permanently deleted after they are in the “soft deletion” stage.
NOTE: You can schedule documents to be automatically deleted by scheduling an event and then adding it to a schema. For more information about deleting documents and scheduling events, see Event Schedules.
To set when documents are hard (permanently) deleted
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Go to Library Admin > Library Settings > General.
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Under General Settings, enter the number of days that a document can be permanently deleted after it has been soft deleted.
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Click Update.

