Logs and Usage Reports

Logs and Usage reports are very important for the System Administrator to ensure proper document management and monitor access to Synergy Electronic Document Management Software. The following resource explains security logs and application logs, recommendations for monitoring and storing logs and monitor application access with usage reports. Please be sure to have read the section on System Settings before reading this section.

Security and Application Logs

Security logs record details of illegal Synergy software access attempts and operations. The Application Log records violations and errors within Synergy applications.

Since the log file sizes can become unmanageable with time, it is highly recommended that you archive and then deleted the logs on a regular basis. Prior to deleting a log ensure that you archive it first. The delete process cannot be reversed.

Note: The Log Access Violations and the Log Applications Error settings must be enabled in Security Settings in order to accumulate data. See the section on Synergy System Settings for additional information.

1. From the Preferences drop-down field, select System Administration.
2. In the Navigation menu under Logs, select either Security or Application.
3. To archive the logs, click the Archive button.
4. To delete the logs, click the Delete button. It is advisable to archive logs prior to deleting them. The delete process cannot be reversed.

Report Field Definitions:
Time: date and time of the logged item.
User Name: user name associated with the logged item.
Remote IP: remote IP address associated with the logged item.
Server Address: address of the server that the log occurred on.
Comments: message that describes type of log.
Details: details related to the log.
Path: path of the logged item.

Usage Reports

Administrators can build their own customized usage reports based on a variety of options including the number of times applications have been accessed, or the number of times System Roles or Users have accessed the system within a specified date range.

Note: The Log Usage setting must have been checked in Security Settings in order to accumulate usage data. See the section on Synergy System Settings for additional information.

1. From the Preferences drop-down, select System Administration.
2. In the Navigation menu, under Logs, select Usage Report. This opens the Create Usage Report form.
3. Enter the Usage Report criteria, and then click the Display Report button.

Field Definitions:
Application: list of applications being used within Synergy.
System Role: list of all System Roles.
Report Type: controls the manner in which the data is displayed. The options are: Time: number of hits for the specified criteria based on an hourly basis.
Day: number of hits for the specified criteria based on a daily basis.
Day of Week: number of hits for the specified criteria based on the day of the week.
Week: number of hits for the specified criteria based on each week number.
System Role: number of hits for the specified criteria based on each System Roles.
System User: number of hits for the specified criteria based on each System Users.
Application: number of hits for the specified criteria broken down by each application.
Bar Length: determines the maximum length of the bar used to graph results, available in century intervals from 500 to 1500 pixels, inclusive.
Period: controls the time frame the report is based on. The options are: Today, This Week, Last Week, This Month, Last Month, Last Three Months, Other.
Date: applicable date range. Entered using the designated format or selected with the Calendar button. To limit the range to one specific date, enter the same date on both sides of the range field. Date is available only when Other is selected as the Period.