Kodak, Microsoft and FileHold Systems Seminar

January 21st, 2009

This all day showcase event held at the MICROSOFT CANADA OFFICES at 1600 West Georgia St, Vancouver, BC will focus on the key elements necessary to convert your business to a paperless office.

We hope you will enjoy learning more about the Paperless Office...

Document Control Software

FileHold Systems Inc is the designer and developer of affordable electronic document management software for medium sized companies or departments of large organizations. FileHold electronic document management software allows companies to smoothly implement a complete document organization and file management solution.

Version Control Software
Document Scan and Management Software
Document Archives Software
Document Search
Microsoft SharePoint and Office Integration
Document Workflow
Features for Every Stage of the Document & Record Lifecycle


Kodak Document Imaging Solutions

Kodak, the industry leader and digital innovator committed to helping companies - small, medium, and large-capture, manage, archive and deliver business information will lead a discussion and demonstrate a full complement of document scanner products, software, capture-based solutions to meet the needs of customers.

Today Kodak scanners-from the smallest desktop model to the largest production
workhorse-are valued for their paper handling excellence, high image quality
and scanning speed performance.

Microsoft Technology Focus
SharePoint originated as Microsoft's portal platform to provide their customers integration with the Microsoft IT infrastructure and the information workers desktop. As portals and collaboration evolved the need to support content as part of the platform became required. In fact, SharePoint is a great access point in to the world of real Enterprise Content Management (ECM).

Learn how SharePoint is the premium solution for the following elements of your Paperless Office:

- Wikis
- Portals
- More collaboration
- InfoPath Forms capabilities
- WebDav on line editing
- Complex workflows that can kick off secondary workflows

Microsoft .NET 3.0 framework Service Oriented Architecture (SOA) model provides tremendous benefits to customers, product developers and professional services teams.
The Web services are implemented in a highly secure way and require full users authentication. Microsoft provides an ideal technology platform to implement web services and to deliver modern Service Oriented Architecture.

How do SharePoint and FileHold work together? Click here are the answers....

Backing up FileHold Document Management Software

It has been a very busy last few weeks here at FileHold. We keep busy helping customers configure FileHold software and get the most out of their document management systems / software. We welcome questions about document management, document imaging and scanning or other IT, security or implementation questions you might have that are related to FileHold and document management in general.

In today's post I wanted to put some focus on the FileHold backup procedures PDF document that is available to any customer and is provided with our product materials and installation applications. Today's blog post is only to highlight the scope of backing up FileHold. It is not meant to replace the document itself. As always, test your backups and simulate disaster on a regular basis. The sales team at FileHold can sell a backup/test server license of FileHold to help you with your disaster planning efforts.

Items to back up in FileHold:

1) Document Repository storage folder structure
- Daily is recommended
Example: D:\DocumentRepository


2) Full Text Search folder structure
Example: D:\FullTextSearch\DTSIndex
- Daily backup is recommended


3) Backing up ADAM Repository
- Using the NTBackup/backup tool supplied in Windows Server 2003 you will want to backup the entire Microsoft ADAM folder structure - typically at C:\Program Files\Microsoft ADAM\FHURM\data
- Daily backup is recommended
- ADAM contains the users and group objects of your system
- ADAM can also contain Active Directory information if you are using Active Directory user/group synchronization which is optional.
- Microsoft wrote an interesting case study of our implementation of MS ADAM in FileHoldThis link opens up a Word document from the Microsoft site.


4) Backing up FileHold web application folder structure:
- A periodic backup of the ...inetpub/wwwroot/FH/FileHold web folder structure
- backing this up a few times a year is suggested.

5) FileHold Databases
- Finally - we recommend nightly backups of the 5 FileHold databases that start with ch_

ch_fulltextsearch
ch_documentrepository
ch_librarymanager
ch_userrolemanager
ch_workflowpersistencestore

Summary:
- We recommend that you do these backups at the same time - usually scheduling on a Saturday night or something is the best idea.
- We recommend that you stop the FH App Pool or web server services - this can all be done with Scheduler on the server to automate this. More on this topic is covered in the FileHold backup and recovery procedures document we provide.
- Obviously, there are more advanced ways of backing up a document management system like FileHold.
- There are server imaging products like Acronis True Image.
- Many of our customers use virtualization products like VMWare Corporation's virtual server technology to run FileHold and to simplify disaster recovery.

Let us know if you have any questions by commenting on this blog post or logging into the support system if you are a FileHold customer and opening up a help ticket.

Thanks.

Cameron Siguenza
VP Services
FileHold Systems Inc.