FileHold Document Management: Server Administration Guide
Today's FileHold technical support blog post provides an overview of the various components of the FileHold Document Management software from an IT administration perspective. This is an extract from a larger guide that is included with the FileHold installation materials.
The following list includes FileHold specific Windows 2003 services, FileHold's .NET Application Pool, scheduled tasks, and other configuration settings.
You can click on the screen shots to see a larger view of them - this will open a new browser window in a pop up window.
1. FileHold Related Services (found in Services (Start Menu / All Programs / Administrative Tools / Services )
1.1. FHURM (FileHold User Role Manager) – Status must be STARTED
The FileHold User Role Manager is for the web service that manages users, roles and access to the system. This integrates with MS ADAM and also with Microsoft Active Directory if the optional Active Directory module is purchased. You can learn more about Active Directory by clicking this link:
1.2. (Optional – FileHold WorkFlow Host Service)
– This must be STARTED if you are using the optional FileHold workflow module
– If you are not using the advanced workflow module, then leave it disabled.
2. Web Server Related Services
2.1. IIS Admin Service - Status Must Be Started
3. World Wide Web Publishing Service – Status Must be Started
4. MS SQL Server Related Services: SQL Server (MSSQLSERVER) and SQL Server Agent (MSSSQLSERVER) must both be started (2 services)
4.1 Note: However, some FileHold customers run MS SQL Server 2000 or 2005 on a separate server so this may not be present on the web server.
IIS Administration (Internet Information Services (IIS) Manager)
5. Is the FH App Pool running?
6. Is the NET 2.0 Server Extension allowed? This should be set to Allowed.
7. FileHold Scheduled Tasks:
7.1. Are any the FileHold Scheduled Tasks Running? (Start Menu / Accessories / System Tools / Scheduled Tasks)
7.1.1. NOTE: FH Synchronization with domains should only be running if you are using the optional FileHold Active Directory Synchronization feature.
7.1.2. Please make sure these tasks are running and test this by running any of the tasks that are set to run every 1 minute under the schedule column by Right Clicking on a single task and selecting RUN.
7.1.3. If the task will not run, then the FH_Service account may not be allowed to run the task by server or domain security policy settings. This service account is responsible for system functionality for both FileHold web services and database access.
8.0 Is Default Web Site running under .NET 2.0?
- You can find out if it is by right clicking on default web site and going to ASP.NET tab
The following list includes FileHold specific Windows 2003 services, FileHold's .NET Application Pool, scheduled tasks, and other configuration settings.
You can click on the screen shots to see a larger view of them - this will open a new browser window in a pop up window.
1. FileHold Related Services (found in Services (Start Menu / All Programs / Administrative Tools / Services )
1.1. FHURM (FileHold User Role Manager) – Status must be STARTED
The FileHold User Role Manager is for the web service that manages users, roles and access to the system. This integrates with MS ADAM and also with Microsoft Active Directory if the optional Active Directory module is purchased. You can learn more about Active Directory by clicking this link:
1.2. (Optional – FileHold WorkFlow Host Service)
– This must be STARTED if you are using the optional FileHold workflow module
– If you are not using the advanced workflow module, then leave it disabled.
2. Web Server Related Services
2.1. IIS Admin Service - Status Must Be Started
3. World Wide Web Publishing Service – Status Must be Started
4. MS SQL Server Related Services: SQL Server (MSSQLSERVER) and SQL Server Agent (MSSSQLSERVER) must both be started (2 services)
4.1 Note: However, some FileHold customers run MS SQL Server 2000 or 2005 on a separate server so this may not be present on the web server.
IIS Administration (Internet Information Services (IIS) Manager)
5. Is the FH App Pool running?
6. Is the NET 2.0 Server Extension allowed? This should be set to Allowed.
7. FileHold Scheduled Tasks:
7.1. Are any the FileHold Scheduled Tasks Running? (Start Menu / Accessories / System Tools / Scheduled Tasks)
7.1.1. NOTE: FH Synchronization with domains should only be running if you are using the optional FileHold Active Directory Synchronization feature.
7.1.2. Please make sure these tasks are running and test this by running any of the tasks that are set to run every 1 minute under the schedule column by Right Clicking on a single task and selecting RUN.
7.1.3. If the task will not run, then the FH_Service account may not be allowed to run the task by server or domain security policy settings. This service account is responsible for system functionality for both FileHold web services and database access.
8.0 Is Default Web Site running under .NET 2.0?
- You can find out if it is by right clicking on default web site and going to ASP.NET tab
posted by Cameron Siguenza @ 8:41 AM
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